Contact & Customer Support
Have pre-sales questions, need technical assistance with AEDR Pro, or need help with licensing or a refund? Reach out and we will respond within 1–2 business days.
Customer & Technical Support
Direct developer email assistance for Pro customers:
Mon – Fri, 09:00 – 18:00 UTC
Orders & Paddle Billing
Our orders are processed by Paddle.com. Look up receipts or manage billing 24/7:
Instant receipt retrieval by email
Free Plugin Support
Users of the free version on WordPress.org can post on the official forum:
Community support & discussions
Business Entity Information
Entity Name: Md Siddiqur Rahman (trading as RocksCoder)
Business Activity: Independent Software Development & WordPress Plugins
Location: Dhaka, Bangladesh / Operating Online Worldwide
Direct Contact: rockscoders@gmail.com